FAQ

Where are you located?
Red Brick Clothing is located at 17 Dracut Road, Hudson, NH 03051.

What are your hours?
Our Hudson, NH facility is open Monday-Friday 9 a.m.- 5 p.m.
Appointments are encouraged both for school uniforms (click here to book) and for new custom wholesale inquiries (email sales@redbrickclothing.com)

I need to organize a large order for my team, league, school or association. Can you help me?
Of course! That’s our specialty. There are a number of ways to achieve this goal.  We also have the ability to create an online store for you. Call or email a Red Brick sales rep for more details on the process and your options.

Can a salesman come see me?
We would love to come see you. Please call to talk about your needs and a sales rep will come see you with samples and pricing.

What is the minimum order?
Generally the minimum run for screen printing is 24 pieces and for embroidery 12 pieces. Every job is custom and therefore every job is different and may carry different ordering parameters. Call or email and we can help guide you through the process.

Do you sell wholesale?
Our prices are always wholesale pricing. We have pricing into the thousands and can work with your jumbo orders.

Where can I print my design?
The most common places we print are on front center, full front, left chest, full back, back yoke, left hip, large print up pant leg and bottom left leg.

Some specialty locations include hood imprints, sleeves, shirt bottom, side wraparound and cuff decorations.

Can you do an all over print?
Red Brick Clothing prints on finished garments using the most modern screen-printing equipment but we are unable to do all-over prints in general.

Will I see what I am ordering before you produce it?
All new custom apparel orders go through our design team for setup and approval. We'll email your design files and mockups showing exactly what your finished products will look like before they're custom produced. Any design changes can be made at that time.

What do you need to start my order?
Generally we'll need apparel style(s), color(s), size breakdown, design files and payment. We accept cash, check or credit card. We'll be there to walk you through this process if unfamiliar.

Can I get a catalog?
Please visit our apparel page here to view the most up to date offering online from our most popular apparel suppliers.

How long will it take to receive my order?
Typical turnaround time is 10-15 working days depending on the time of year and our current order queue. We can work with your in-hand date and never miss your drop-dead date. Rush orders are available. Reach out for more info.

How/when do I pay?
We take payment at the time of your order unless other arrangements have been made. We accept cash, check and all types of major credit cards.

How do I get a quote?
Call or email us with your order information and a sales-rep would be happy to help. Click here for all contact info.

Do all my garments have to be the same color?
As long as we can print in the same ink colors on all you garments you can mix and match garment colors as much as you would like. If you would like to change ink colors for different garments you will incur a $25 fee for every ink change.

What if I order a combination of different garments all decorated the same?
If all garments are decorated the same we will give you the price break of your total amount of garments. For example if you order 36 t-shirts and 12 sweatshirts, decorated the same, we will price the order at the 48 piece price break.

I need my order in less than a week, can you help?
We can work with you on rush orders. Depending on the circumstances there may be a fee for rush services.

What type of files do you accept?
We accept all types of files. Vectored art in .EPS form is preferred, but send us what you have and we’ll figure it out from there.

I need you to ship my order, how much will that cost?
We ship UPS ground unless the order needs to arrive faster. We can quote you shipping once we know your quantity and where it will be shipped.

Can you match PMS colors for print or embroidery?
For screen-printing we can mix inks to match any PMS color exactly. For embroidery we are limited to the thread colors manufactured by the supplier. We can come close but cannot guarantee an exact match of your PMS color.

Do you have specialty inks?
If you’re looking for something different and eye-catching, we have specialty inks including glitter, neons, puff, high density and many others that may interest you. Special pricing may apply.

Will the ink color be exactly as it appears on my computer?
Colors vary on computer monitors. The imprint colors will be close but may not match exactly. If you are worried about colors, it is best that you come see the ink colors in person.

Will you print or embroider on my garments?
We only print and embroider on garments supplied by Red Brick Clothing. Only in specialty cases will we decorate your garments.

Do you guarantee your work?
We unconditionally guarantee all imprints for the life of the garment. If you are unsatisfied with any facet of your order, garment, imprint or service; we will work until you’re completely satisfied.